Amanda Schmutzler
Racecar Build
A progression-management platform connecting crews, customers, and stakeholders through every stage of a build.
Introduction
Racecar Build is a progression-management software platform for the residential new-construction marketplace, spanning a web app, iPad and iPhone field apps for crews, a customer-facing iPad app, and a stakeholder iPad app — unified by one style guide and shared flows built from user personas.
Process
From five disconnected roles to one shared system, built around real personas.
Research
Interviewed crews, office staff, customers, and stakeholders to map each role's needs.
Define
Identified where a single system could replace disconnected, manual tracking.
Design
Built a unified style guide and role-specific flows across five platforms.
Prototype
Designed the web app alongside native field, customer, and stakeholder apps in parallel.
Ship
Delivered a shared source of truth connecting every role across the build lifecycle.
Problems
- No shared system connecting field crews, office staff, customers, and stakeholders
- Warranty and documentation tracked manually, prone to loss or delay
- Customers had little visibility into their build's progress or timeline
- Each role needed a different view into the same underlying build data
Solutions
- Role-specific apps: a web app for admins, native field apps for crews, and dedicated customer and stakeholder apps.
- Shared scheduling: one calendar keeping every phase of a build visible to everyone involved.
- Centralized documentation: uploads, warranties, and build details tied directly to each project.
- Unified style guide: one design system across every platform and role.
Platform overview
The home dashboard, shared calendar, and customer family view give every role — crew, office, and customer — a consistent way into the same build data.
Home dashboard, shared calendar, and the customer-facing family view. Click any to enlarge.
Documentation & warranty tracking
Every build's documents and warranty information live in one place — searchable, uploadable, and visible to the right roles at the right time.
Document upload, warranty overview, and warranty detail views. Click any to enlarge.
Team & build details
A dedicated team view keeps everyone assigned to a build — and their role on it — visible at a glance, so handoffs between crew, office, and stakeholders stay clear.
Value added & prototypes
Racecar Build gave a residential construction company one connected system for field crews, office staff, customers, and stakeholders — replacing manual tracking with a single source of truth.
Flows & Personas
Site maps for the builder, field, customer, and stakeholder experiences, paired with the personas that shaped every role-specific decision.
App architecture and web application flows across builder, field, customer, and stakeholder roles. Click to enlarge.
User personas for the builder, stakeholder, office, and customer roles. Click to enlarge.
Style Guide
One unified design system — colors, typography, and components — shared across every platform and role.
— Mike Stewart, Founder, Racecar Build